Since all of our pieces are custom made for each customer, we may not accept returns on some items. Please contact us within 30 days of purchase to discuss.
Buyers are responsible for return shipping costs for unwanted goods.
In case of incorrect fulfillment of an order, we will resend the order or refund the customer's money in full, including the shipping cost.
Our turnaround time is 2-5 days prior to shipping, as all of our items are made to order. You will be notified as soon as your order has shipped along with tracking information.
Each item is wrapped in a jewelry box. The item(s) are then placed in a bubble mailer to protect the items during transit time. Your item will come to you ready for gift giving to yourself or someone you love.